Shipping Policy

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1. Order Processing Time

  • All orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • During high volume periods (e.g., holidays or sales), processing times may be slightly longer.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery typically takes 2–3 business days, depending on your delivery location.

  • Please note: Delivery times are estimates and may vary depending on carrier delays and destination.

3. Domestic Shipping

We currently ship to addresses within the US. Shipping to P.O. Boxes or APO/FPO addresses may be limited depending on the carrier.

4. Shipment Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. Delays and Issues

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Incorrect or incomplete addresses provided by the customer

  • Weather conditions, carrier delays, or other unforeseen circumstances
    If your order hasn’t arrived within the expected timeframe, please contact us at support@athsolutions.net with your order number.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue as quickly as possible.

7. Contact Us

If you have any questions about our shipping policy, please contact us: